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Telling It To Twitter: How The Travel Industry Should Listen

Increasingly, disappointed travelers are whipping out their smart phones and broadcasting an outraged tweet to the world. Travel brands must equip themselves to handle those concerns with the same...

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Top 10 Social Media Resources for the Travel Industry

For travel brands, it’s critical to establish lines of communication to customers. Social media can provide that lifeline and help create an even stronger relationship between you and your customers....

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6 Tips for Using a Social Media Command Center During a Crisis

Crises happen but you don’t have to be flying blind when they occur.  Here are 6 tips for using a social media command center during times of crisis.  “Did you know that a command center is at the...

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